Knowledge base

TraviPilot guides

Practical steps and the few important limits that keep everything running smoothly.

Guide

Troubleshooting

What to include when contacting support.

Check license status and app version.
Refresh the affected area manually.
Copy log lines with timestamps including seconds.
Tell support which server and village were affected.

Keep in mind

Never send passwords, license keys, or tokens.
Do not run two app versions at the same time.

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